Cause:
This issue occurs when the Admin@system-domain password has expired, the default is 365 days.
Подключится к базе через SQL Server Management Studio Express
To connect to the vCenter Server database using SQL Server Management Studio Express:
- Start SQL Server Management Studio Express.
- If the Connect to Server dialog does not appear, click File > Connect Object Explorer.
- Enter .\VIM_SQLEXP in the Server Name field.
Note: The default instance name is VIM_SQLEXP .
- Click Connect.
Resolution:
To resolve this issue, increase the MAX_LIFE_SEC column in the dbo.IMS_AUTHN_PASSWORD_POLICY table.
To increase the MAX_LIFE_SEC column:.
- Stop the SSO service.
- Login to SQL Management Studio.
- Go to the RSA database.
- Expand the Tables and highlight the dbo.IMS_AUTHN_PASSWORD_POLICY table.
- Right click and choose Edit Top 200 Rows.
- Scroll over to the MAX_LIFE_SEC column. The default setting is 31536000seconds (365 days).
- Increase this value (for example, 32400000, this equals 375 days).
- Restart the SSO service.
- Once the service has started login to the Web Client with admin@system-domain:
- Navigate to Administration > Configuration.
- Click the Policies tab.
- Click Edit.
- Change maximum lifetime to 0 (never expire) or increase the value (in days) if required.
Reference: Logging in to the Web Client using admin@system-domain fails with the error: associated users password is expired.
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